A cable modem is the easiest way to connect a router to your PC, Mac, or other media devices.
If you’re still having issues, you may need to try this guide to get things working again.
If the problem persists, you can try these troubleshooting steps:1.
Install the new router firmware2.
Download the latest firmware3.
Uninstall the old router firmware4.
If your modem was never updated, check your router’s firmware by following these steps.1.
Check the latest version of the router firmware.
If it says “Downloaded firmware” instead of “Install firmware,” you can download it from your router manufacturer.2.
Plug your modem into your PC3.
You should see the following message: “Please reboot your modem to continue.”5.
Check your router firmware by using the “Rebooting” button on your router.
If this happens, the problem is likely related to the router’s router-specific firmware.
For details on how to update your router, see this article.
If that still doesn’t help, try these steps:6.
Check for a newer firmware update7.
Try the latest router firmware that is still listed in the list.8.
If everything is working, check the router and reboot again.9.
If all this doesn’t fix the problem, you should try these:1, Try this: Install a different modem2, Try to get the modem to work on a different computer3, Try the same router with a different router4, Try another computer5, Try a different cable modem from different manufacturers6, Try an older cable modem7, Try different router firmware